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Business

Telco - Overview


Staying connected has never been more important for business. We provide a range of Telco solutions that can help boost your businesses productivity and generate more opportunities for untapped revenue.

Our strong working relationships with leading technology suppliers and partners means Active Utilities customers benefit from:

  • Reduced operating costs
  • Online account management with access to current and past billing details
  • A responsive and personalised customer care experience without the hassles
  • One or more telephone landlines
  • Cost effective VoIP communication
  • Fast, reliable broadband
  • Ethernet networking across your business
  • Hosted Applications
  • Cost cutting IT Service Management
  • Expert PABX installation and care
  • 24/7 helpdesk support
  • State of the art technology.

Telco - Phone


We have a range of different phone services to suit your business:

  • ISDN/PSTN Services
  • PABX’s installation and ongoing services
  • Managed Services
  • Great Call rates
  • Switch and keep your existing number
  • Support when you need it.

Telco - Broadband


Active Utilities High Speed Broadband & Phone service is an excellent alternative where NBN is not available:

  • Value for money – Active Utilities High Speed Broadband & Phone service offers great value, so you’ll pay less to enjoy a faster experience.
  • Reliable Network –You’ll be able to rely on a stable and secure service that delivers 99.7% uptime. You can also rest assured that we are available 24/7 for any faults or issues with your service.
  • Flat out speed – For consistently fast speeds to match the pace of your life, Active Utilities is the answer. Uploading pictures, downloading movies and songs—it all happens quickly and smoothly, just as it should!

Telco - Private Networks


  • We are private network specialists, with years of hands-on experience and excellent customer satisfaction ratings.
  • Value for money – Active Utilities High Speed Broadband & Phone service offers great value, so you’ll pay less to enjoy a faster experience.
  • Reliable Network –you can rely on a stable and secure service that delivers 99.7% uptime. You can also rest assured that we are available 24/7 for any faults or issues with your service.
  • Flat out speed – For consistently fast internet speeds to match the pace of your life, Active Utilities is your answer. With speeds up to 100Mbps, day to day working environment is streamlined and all happens quickly and smoothly— just as it should.

Important note: Active Utilities Private Network Services are only available to customers who are located within certain buildings or estates. The services provided in these environments are in no way related to NBN.

Telco - Hardware


tp-link-modem

The Active Utilities modem is designed to get your internet active sooner, faster and safer.

Easy Setup

Just plug it in! The modem is preconfigured for your service, and works right out of the box.

Wireless Internet

Features Wi-Fi 5dBi antenna for long-range connectivity without dead spots.

Safe & Secure

Includes WPA2 to safeguard your wireless connection, and an integrated firewall to protect your devices with IP QoS Bandwith Management for better browsing by limiting the load between all your devices at home. Also supports IPSec VPN and a parental control portal to control usage.

Backed by Support

Your Active Utilities Modem is backed by the TP-Link 3 Year Warranty and our support team is on call to provide help and advice.

Visit our Support Section to download our connection guide and technical specification of your hardware.

Telco - Installation


Self Install – Free

Our easy Self Install guide makes installation a breeze. Alternatively call our support team for support.

Technician Install – Fee for Service

Prefer a professional install? Give us a call and we’ll send a technician. Our pricing is fair and dependent on the type of issue you are having. If the service issue is deemed to be a carrier fault there is no charge for the call out. If the issue is within your premises our standard call out fee is $209 (inc. GST) for the first hour and then $66 (inc. GST) per half hour block.

Electricity - Overview


We understand business utilities because we’re a business too. Effectively managing your energy use can make a big difference to your bottom line.

Energy Providers

Active Utilities is an electricity provider via embedded networks. Embedded electricity networks in multi-level and multi tenanted buildings work via the concept of economies of scale – rather than each tenant purchasing their own electricity, the energy is centralised for all tenants via a single metered point. .

Active Utilities installs a parent meter and purchases electricity for the entire building as a large market customer (at a wholesale rate). Private sub metering is then installed to measure each tenant’s individual electricity usage to be billed separately and electricity is provided at lower market rates.

For many multi-tenanted residential and commercial buildings, an embedded electricity network is not only more convenient but is also cost effective.

how it works our electricity

Services and Benefits

Strong working relationships with leading technology, electricity installation and utility suppliers and partners means our business customers benefit from:

  • Discounted energy rates through our bulk buying ability
  • Electricity generated from clean, renewable resources like wind or solar. Simply select 100%, 50%, 25% or 10% as a proportion of your overall use and we’ll do the rest
  • Proven cost savings for current business partners
  • A convenient single bill for all your Active Utilities services
  • Online account management with access to current and past billing details
  • Responsive and personalised customer care without hassle
  • Rapid response for connection and disconnection
  • 24/7 helpdesk support
  • Practical monthly billing to help plan your cash flow, including flexible payment options.

 

Electricity - Hardware


electricity-hardware

Installation of Smart Meters can provide your business access to accurate real-time information on your energy consumption. Unlike the old meters, they work on a two-way, digital communication system that records and displays your usage every 30-minutes.

Electricity - Installation


The great thing about our embedded electricity networks is that metering and services are typically pre provisioned to your tenancy. Should you require a new service that isn’t connected, we will connect you within a realistic timeframe unlike other normal providers.

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Download our App to give you quick and easy access to to all important Active Utilities services including Active Life activity.

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