Support Information
Welcome to Active Utilities Support
Our Support area offers tips, technical support and other resources online. Active Utilities support documentation is customised to meet your needs. Please choose from one of the below:
Frequently Asked Questions
FAQ’sGeneral information
Our CompanyDial before you dig
Service Supply/ Important Safety Support
Life Support ConcernsElectrical Safety
Outdoor Electrical Safety
What to do in an Electrical Emergency
Energy Theft
Understanding Demand
Service Disconnection Without notice
Service Reconnection or Refusal
Account/Billing Support
About your BillPayment Options
Service Disconnection
Service Interruption Notice
myUtil Paperless Billing
Concessions, Grants & Rebates
Community Ambulance Cover
